Strategic Waste Management Consultant

6 days ago


Boston, Massachusetts, United States Veolia Full time

At Veolia North America, we are seeking a highly skilled Strategic Waste Management Consultant to join our team. This role offers a competitive salary of $85,000 - $110,000 per year, depending on experience.

Job Description:

We are looking for an individual with a strong background in customer service and waste management to lead and manage the customer fulfillment process. The successful candidate will have excellent communication skills, be able to work collaboratively across different functions, and possess a high attention to detail.

  • Own the customer service experience by being the primary point of contact for customers within assigned branch territories.
  • Coordinate communications (both internal and external) for all aspects of customer and technical service.
  • Analyze, plan and facilitate resolutions for customer service and technical issues.

In addition to providing exceptional customer service, the Strategic Waste Management Consultant will also be responsible for managing the waste approval process, creating new Waste Information Profiles (WIPs), and overseeing post-shipment processes.

Required Skills and Qualifications:

To be successful in this role, you will need to have:

  • Demonstrable experience in customer service/fulfillment.
  • Experience of waste management and disposal.
  • A High School diploma with a minimum of 1 year experience in a similar field.

The ideal candidate will also possess:

  • Strong customer relationship/management skills.
  • Focus on meeting customers' needs, offering the least complex and most efficient solution for ESS.
  • Technical knowledge of waste management and disposal preferred.
Benefits:

We offer a comprehensive benefits package, including paid time off policies, health, dental and vision insurance, and an employer-sponsored 401(k) plan. Employees represented by a union will receive benefits outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please apply now



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