Residential Sales Professional

4 weeks ago


Charlotte, North Carolina, United States Universal Stone LLC Full time
Job Title: Residential Sales Representative

Universal Stone LLC is seeking a highly motivated and organized Residential Sales Representative to join our team. As a trusted industry leader in the fabrication and installation of natural stone, we are committed to providing exceptional customer service and building long-lasting relationships with our clients.

Key Responsibilities:
  • Prospect for new business opportunities with homeowners, custom builders, remodelers, and interior designers.
  • Develop and maintain a strong understanding of our products and services to effectively communicate their value to customers.
  • Collaborate with the sales team to achieve individual and team sales goals.
  • Stay up-to-date with industry trends and product knowledge to offer informed recommendations to customers.
  • Investigate and resolve customer issues in a timely and professional manner.
  • Attend networking and community events to build relationships and promote our brand.
  • Utilize marketing tools to promote our products and services.
  • Enter job information into our scheduling software and collect necessary information to send out customer proposals.
  • Calculate required square footage and collect necessary pricing to send out proposals.
  • Review and prepare sales contracts and assist in collection when needed.
  • Resolve any unconfirmed or missing information about the job to complete the work order and template.
  • Be in continuous communication with customers throughout all stages of the sales process.
  • Make outside sales calls as needed and follow up on leads and opportunities to grow and drive business.
  • Understand the competition, our strengths, and market position and be able to relay the value proposition to customers.
  • Attend weekly sales meetings and daily huddles to review leads, prospects, and required steps to close jobs.
  • Meet with prospective customers in the showroom or at the warehouse.
  • Provide excellent customer service while consistently meeting sales goals.
  • Effectively communicate product knowledge to customers.
  • Engage with customers to determine their needs according to taste, lifestyle, and investment range.
  • Check and respond to emails, texts, calls, and web leads.
  • Prepare sales contracts and assist in collection when needed.
  • Represent Universal Stone LLC professionally while interacting with customers, vendors, and contractors through effective communication, timely arrival, and neat appearance.
Requirements:
  • Excellent organizational skills and attention to detail.
  • Ability to work well in a team environment.
  • Ability to communicate effectively.
  • Excellent written and verbal communication skills.
  • Well-organized and detail-oriented.
  • Excellent sales and negotiation skills.
  • Minimum of 2 years of experience in natural stone.
  • A high school diploma or general education degree (GED) is required.
  • Must be results-oriented and able to work both independently and within a team environment.
  • Intermediate computer proficiency.
  • Valid driver's license.
Benefits:
  • Health insurance.
  • Paid time off.
  • Seven Paid Holidays.

Universal Stone LLC is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.



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