Patient Access Representative

7 days ago


Portsmouth, Virginia, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.

Key Responsibilities
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide excellent customer service and communicate effectively with patients, families, and healthcare teams
  • Collect and process insurance information, physician orders, and other relevant data
  • Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls as needed
  • Conduct audits and quality checks to ensure accuracy and compliance
  • Pre-register patient accounts and collect point-of-service collections
Requirements
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • Certified Revenue Cycle Representative (CRCR) certification required within 9 months of hire
What We Offer
  • A comprehensive benefits package, including healthcare, time off, retirement, and well-being programs
  • Professional development opportunities, including tuition reimbursement and certification programs
  • A collaborative and innovative work environment

Ensemble Health Partners is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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