Highly Skilled Support Specialist
23 hours ago
The role of a Support Engineer at Capgemini involves working with various stakeholders to understand business requirements and implement new workflows or changes to existing ones. Key responsibilities include collaborating with Business Analysts, Application Support, SMEs, and Partners to analyze and resolve technical issues related to Starlims technology. A deep understanding of GxP regulations, FDA processes, and associated documentation requirements is essential for this position.
As a Support Engineer, you will be responsible for configuring the Starlims application, developing end-to-end applications using Starlims, and working with end-users for requirement clarification and troubleshooting. Experience in implementing and maintaining laboratory instrument interfaces with Starlims, as well as statistical Quality Control software interfaces for charting and data analysis/trending purposes, is also required.
A successful candidate should have solid experience in the life sciences and pharmaceutical domain, with strong experience in Starlims Scripting Language (SSL), Jscript, PL/SQL, Oracle/SQL Server, and excellent oral and written communication skills. Ability to effectively update and engage various stakeholders on progress is crucial for this role.
Salary: $80,000 - $110,000 per year, depending on qualifications and experience.
Benefits include flexible work arrangements, healthcare, financial well-being programs, paid time off, paid holidays, paid parental leave, family building benefits, social well-being benefits, mentoring, coaching, and learning programs, employee resource groups, disaster relief, and more. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.
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