Front Desk Representative

4 weeks ago


Portland, Oregon, United States Westin Portland Harborview Full time
Job Summary

As a Front Desk Agent at the Westin Portland Harborview, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. This role requires a positive and upbeat personality, with a strong focus on delivering outstanding customer service.

Key Responsibilities:
  • Register guests and process check-ins and check-outs in a friendly and efficient manner.
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions.
  • Handle guest requests and resolve any issues that may arise during their stay.
  • Work effectively in a fast-paced environment and maintain a high level of productivity.
  • Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus.
  • Previous experience in a hotel or customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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