Credit Analyst I

6 days ago


Garden Grove, California, United States Della Infotech Full time
Job Description:

The Credit Analyst is responsible for conducting thorough credit investigations and analyzing credit information related to loans. Additionally, they verify and update credit information as requested by clients in support of the mortgage underwriting process. This role provides operational support to the production team through the credit report supplement process.

Key Responsibilities:
  • Resolve customer problems via telephone
  • Handle inbound consumer and client calls
  • Perform word processing tasks, including general correspondence and data entry
  • Interface with customers regarding inquiries and complaints
  • Effectively research the internet for documentation to assist with verification requests
  • Analyze credit files to determine the cause of missing data and changes to credit data
  • Work flexible shifts, including 7 am-3:30 pm, 8:30 am-4 pm, 9:30 am-6 pm, and 11 am-8 pm
Requirements:
  • Experience in credit analysis
  • Call center experience

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