Fitness Service Representative

4 days ago


Lakeville, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview

The Customer Service Representative role at Planet Fitness - PF Baseline Fitness involves providing exceptional service to members, prospective members and guests.

Salary Range

$40,000 - $60,000 per year based on location and experience.

Responsibilities
  • Provide superior customer service by greeting members, prospective members and guests in a friendly manner.
  • Handle front desk activities including answering phones, checking members into the system, new member sign-ups and taking prospective members on tours.
  • Facilitate account updates and respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills.
  • Strong listener with problem-solving abilities.
  • Diplomacy and appropriate behavior.
  • Must be 16 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting up to 50 lbs.
  • Exposure to occasional toxic chemicals.
Benefits
  • Employee Recognition Program.
  • Advancement Opportunities.


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