Packaging Automation Solutions Expert

2 days ago

Chicago, Illinois, United States Formic Full time
About Formic

Formic is a pioneering company on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x.

Built upon deep expertise in robotics and manufacturing, our unique Pay-for-Productivity robotics solutions combine the best automation technology, tools, and uptime services for manufacturers, paving the way for a new era of supercharged efficiency and competitiveness.

As the world faces growing pressure from rising costs and labor shortages, Formic is a uniquely powerful tool in overcoming these challenges. Fueled by our vision for a resurged Made in America, we're growing fast - achieving 70% quarterly growth in customer count and ARR, with ~30% of our customers having already deployed multiple systems.

About the Role

We are seeking an experienced Packaging Automation Solutions Expert to join our Solutions Engineering team. As a key member of this team, you will be responsible for helping our customers address production challenges by developing automation solutions that deliver superb production outcomes.

You will collaborate with prospective customers and the Formic sales team to scope out and understand challenges, identify the value drivers for the customer, and develop a fully managed Robotics as a Service solution with cost reductions and a positive ROI on Day 1.

In this role, you will serve as our customers first pre-sale technical and applications point of contact, advocating for their success and navigating the requirements of their production operation and their key technical and operational value drivers.

You will establish credibility in both production and technical expertise with prospects and will rapidly develop an understanding of their production goals, challenges, and needs. You will leverage that understanding to serve as a consultative partner, providing customers with a solution, context, and guidance on the best path forward to deliver their desired production outcome.

Responsibilities
  • Partner with prospective customers, sales, and cross-functional internal teams to understand customer needs and develop an understanding of our prospects key production and manufacturing challenges
  • Establish credibility with prospective customers as a trusted production and technical resource
  • Conduct technical discovery calls in partnership with Sales team to understand customer production challenges and gather requirements
  • Analyze production requirements, customer value drivers, project constraints, drawings, CAD data, parts lists, and other production and technical specifications to rapidly develop accurate and robust scopes of work and prospective solutions
  • Scope and develop automation solutions from Formic's portfolio of standard automation products that deliver a prospect's desired production outcome
  • Rapidly build and deliver automation solution proposals and pricing
  • Participate in customer meetings and proposal reviews as needed throughout the pre-sales process
  • Dynamically iterate solutions & proposals as needed to align with feedback from prospective customers, Formic sales team members, and Formic's cross-disciplinary teams
  • Meet with prospective customers' senior and executive management teams to review proposals and drive sales opportunities to a successful close
  • Facilitate smooth and successful project handoffs from Sales/Solutions to Deployment, ensuring all information is communicated for a successful design, build and deployment
  • Effectively manage multiple projects/proposals in flight at a time
Requirements
  • 3+ years of production or operational management responsibility in a consumer packaged goods (CPG), food production, manufacturing, or packing or packaging environment
  • Minimum 3-5 years of production or operational management responsibility in a consumer packaged goods (CPG), food production, manufacturing, or packing or packaging environment
  • 3+ years of responsibility overseeing end of line packing and packaging activities
  • Technical or Engineering degree in a discipline that is relevant to manufacturing/packaging automation
  • Familiarity with one or more segments of end of line packaging factory automation, preferably palletizing and/or case packing, with a firm understanding of the production and operational impacts of deploying turnkey automation systems
  • Familiarity with a variety of end of line packing & packaging robotic automation applications and solutions
  • Familiarity and experience with CAD drafting required
  • Ability to organize, track, and manage deliverables across multiple concurrent projects
  • Excellent problem solving and critical thinking skills
  • Experience in a consulting, consultative sales, technical sales, or similar environment is a plus
  • Experience supporting technology adoption in a production or manufacturing environment is a plus
  • Outstanding communication and interpersonal skills and ability to collaborate cross functionally
  • Previous solutions or applications experience is a plus
  • Ability to travel up to 50%
  • A current, valid driver's license and access to a car
Compensation

The expected base pay range for this position is $113,000—$150,000 USD per year, depending on your level of experience and qualifications.

What We Offer

At Formic, we offer a comprehensive benefits package, including equity in the company, medical, dental, and vision insurance, life insurance, short-term disability, long-term disability, employee assistance program, paid parental leave, and a company-sponsored 401k plan.

We also offer flexible time off policy and 10+ company holidays, as well as a home office stipend for remote and hybrid roles, and monthly phone/internet reimbursement.

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