Funeral and Cemetery Operations Specialist
4 weeks ago
We are seeking a highly detail-oriented and organized Funeral and Cemetery Operations Specialist to join our team at Adroit Partners, LLC. The successful candidate will be responsible for supervising the work of others, performing detailed reviews of property records, and analyzing contracts and legal documents to establish ownership and rights of property.
Key Responsibilities:
- Review multiple data fields for completeness and accuracy
- Responsible for data entry of reconciled and reviewed critical information
- Reconcile discrepancies between multiple record sources
- Utilize superior attention to detail to identify variances in location records
- Physically retrieve records from various locations to perform daily tasks
- Assist with quality assurance and analysis of Excel spreadsheets
- Assist with property verification walks with location maintenance representative
- Perform quality reviews of completed reconciliation work
- Assist in creating and implementing improvement solutions to existing processes
- Manage workload and provide summary reports to management
- Identify opportunities to streamline tasks associated with daily work functions
- Work with other departments to ensure database updates are correct and correctly linked in system
- Adapt to changing work requirements and environment as needed
- Provide analytical and special project support to the off-site Project Manager
- Assist Project Manager with analyses and Excel spreadsheet preparation
- Assist in defining, measuring, and tracking key performance indicators
- Work with group leadership to complete high-priority projects and interact with other corporate departments to manage data flow and deadlines
- Track attendance of Records Information Specialists and Document Specialists
- Address the team's day-to-day questions and troubleshoot as needed
- Perform quality checks of Records Information Specialists' work to identify progress and potential training needs
- Ensure policies, procedures, processes, standards, and workflows are communicated to the team
Requirements:
- High school diploma or equivalent; Bachelor's degree in Business, Accounting, or Finance or relevant field of study preferred
- A minimum of 4 years applicable work experience in area requiring strong attention to detail, metric reporting, and data analysis
- Lean/6-sigma experience a plus
What We Offer:
- Comprehensive benefits
- Training and development opportunities
- Collaborative work environment
- Employee recognition
- Community involvement
- Meaningful work
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