Customer Service Specialist
1 week ago
About This Role
At Tops Friendly Markets, we're seeking a skilled Customer Service Specialist to join our bakery team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring the highest quality products are available to our customers.
Main Responsibilities:
- Provide friendly and attentive customer service, addressing any questions or concerns our customers may have in a professional and courteous manner.
- Slice, price, and package product in a timely and accurate manner, maintaining a clean and organized workspace throughout the process.
- Maintain proper shelf/display conditions through regular cleaning, straightening, and rotating products to ensure a visually appealing store environment.
- Take customer orders accurately for cakes or other specialty items as needed, providing detailed information on product options and features.
- Ensure proper handling and storing of product to prevent damage and ensure freshness, adhering to all safety and sanitation guidelines.
Requirements:
- A high school diploma or equivalent is required; prior experience in a bakery or retail environment is preferred.
Compensation and Benefits:
We offer a competitive hourly rate of $12.50 per hour, commensurate with experience, along with opportunities for career growth and advancement within our organization.
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