Family Experience Ambassador
3 days ago
The Family Experience Ambassador will be responsible for providing exceptional service to new families in the Kids area, ensuring their experience is seamless and memorable. This part-time position reports to the Guest Experience Director.
About the Role:
- Welcoming new families warmly as they arrive in the Kids area.
- Assisting with check-in processes to ensure first-time families feel confident and informed.
- Providing tours of the Kids area, explaining safety procedures, curriculum, and activities.
- Addressing questions and concerns from parents or guardians.
- Collaborating with Kids Ministry volunteers and staff to ensure a positive experience.
- Collecting and recording visitor information for follow-up communication.
- Facilitating smooth transitions for children entering classrooms or activities.
- Working with the Guest Experience team to ensure a seamless transition to weekend worship services.
- Implementing new guest experience initiatives in the Kids area.
- Ensuring a full understanding of systems, responsibilities, and policies related to kid's protection and safety.
Requirements:
- Be in a dynamic and growing relationship with Jesus.
- Bachelor's degree with 1+ years of experience, preferably in hospitality in a large church setting.
- Strong networking and relational skills with kids and adults.
- Excellent verbal and written communication skills.
- Organized with strong attention to detail and time-management skills.
- Strong work ethic, self-starter, demonstrating initiative and ownership of results.
- Experienced in working in a deadline-driven environment.
- Proven ability to work collaboratively with other leaders & staff.
- Commitment to the mission and vision of Christ Community Chapel.
Compensation:$45,000 - $55,000 per annum, depending on experience.
This is an exciting opportunity to join our vibrant community and make a meaningful impact on the lives of families.
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