Return Goods Coordinator

4 weeks ago


Lincoln, Nebraska, United States Duncan Aviation Full time

Job Summary:

Duncan Aviation is seeking a skilled Return Goods Administrator to join our team. As a key member of our operations team, you will be responsible for processing stock, warranty, and vendor returns, as well as defective parts in compliance with vendor and/or Duncan Aviation policies.

Key Responsibilities:

  1. Process and return company and vendor equipment for credit or return to inventory, contacting vendors for credits on returns.
  2. Process parts for repair or overhaul according to company guidelines, preparing customer billing for parts and labor charges determined to be above and beyond the normal scope of overhaul/repair charges.
  3. Submit warranty claims to vendors according to vendor warranty specifications, creating follow-up work orders to re-bill denied warranty parts and labor to the respective customer, and following up with vendors to ensure appropriate credits are issued.
  4. Create, review, and update purchase orders with vendor information, reviewing vendor invoices for proper pricing, serial numbers, and potential errors, and taking appropriate action as necessary.
  5. Prepare exchange no-charge invoices, work orders, time and material pricing, and billing of freight charges.
  6. Review and process goods-in-transit records according to established procedures and guidelines.

Requirements:

  • High School graduate or equivalent required.
  • One year warehouse, purchasing, or parts experience required.
  • Previous accounting or collections experience preferred.
  • Proficiency with general computer skills and Microsoft Software (i.e. Word, Excel, etc.).

Benefits:

  • Relocation Assistance available for those who qualify.
  • Comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) available to team members on day one.
  • Health Savings Account (employer and employee contributions).
  • 401(k) program with 50% match on first 6% contributed.
  • On-Site Fitness & Health Clinics at the MRO locations.
  • In-House Training opportunities or Tuition Assistance to further education.

About Duncan Aviation:

Duncan Aviation is the largest, family-owned maintenance, repair, and overhaul (MRO) facility in the world, providing complete nose-to-tail services for business aircraft. We value individual experiences and diversity of our workforce and are proud to be a Veteran-Friendly Employer.



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