Lead Bell Attendant Coordinator
6 days ago
Come work and experience the magic of the mountains. Join our team as a Lead Bell Person, where you'll discover a passion for the outdoors while building lifelong connections with colleagues and guests worldwide.
We're seeking an experienced professional to oversee daily operations, ensuring seamless guest experiences. If you have what it takes to provide exceptional service, we want to hear from you
About the Role:
- As a Lead Bell Person, you'll be responsible for supervising the Bell/Valet team, ensuring efficient relocation of guest vehicles and timely delivery of luggage.
- You'll assign tasks, instruct staff, observe performance, and encourage adherence to standard operating procedures.
- Your expertise will help train, schedule, and monitor the performance of all employees.
Key Responsibilities:
- Work closely with Guest Services Captain and Manager to maximize revenue and minimize expenses while delivering top-notch guest service.
- Communicate effectively in writing and verbally to direct staff and handle guest comments or claims.
- Observe and celebrate excellent service, encouraging improvement where needed.
- Assist in training, supervision, and evaluation of Guest Services team members.
- Provide exceptional customer service, greet guests, park and secure vehicles, and maintain garage sanitation.
- Act as driver for company vehicles when needed and support new associate orientation.
Requirements:
- At least 1 year's previous supervisory experience is required.
- Detail-oriented with strong communication skills and ability to learn new systems quickly.
- Able to lift 50lbs regularly and comfortable working in an outdoor environment.
What We Offer:
- $20.00/hour (expected pay range)
- Free pass(es) along with free ski and snowboard lessons
- 40% retail discounts
- Epic Service training and development experience
- Wellness benefits to fuel your success
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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