Operations Team Leader
7 days ago
We are New Jersey's Original Acai Shop, founded in 2014. Our mission is to serve high-quality innovative products that support healthier lifestyles and inspire a world of fun, excitement, and togetherness.
CompensationThe estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.
Job DescriptionAs the Assistant Manager, you will work closely with the shop Manager, performing various tasks such as training new employees, resolving problems, and maintaining quality standards.
Main Responsibilities:- Ensure consistency, palatability, and quality of products
- Investigate and resolve complaints regarding food quality, service, and accommodations
- Schedule and receive deliveries, verifying product quality and quantity
- Monitor food preparation methods, portion sizes, and presentation to meet company standards
- Schedule staff hours and assign duties to optimize food use and timely preparation
- Review work procedures to improve service, performance, or safety
- Perform some food preparation or service tasks when necessary
- Maintain food and equipment inventories and records
- Monitor compliance with health and fire regulations and building maintenance
- Order and purchase products, equipment, and supplies
- Organize and direct worker training programs and evaluate employee performances
- Assess team member needs and recruit new hires using company methods
- Arrange for equipment maintenance and repairs and coordinate services
- Utilize the POS system and operate the cash register
- Fulfill business or government forms and maintain records
To be successful in this role, you should have:
- Previous managerial experience
- A valid driver's license
- Excellent customer service skills
- Knowledge of supply chain management and personnel duties
- Critical thinking and communication skills
This role requires:
- Prolonged standing and remaining in a stationary position
- Lifting or moving 25-40 pounds occasionally
- Retrieving items from high and low shelving, the fridge/freezer, and under counters
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