High-Performance AV Systems Technician

7 days ago


New York, New York, United States A-V Services, Inc. Full time
Job Description

A-V Services, Inc. seeks a highly skilled Audio Visual Break-Fix Technician to join our team.

About the Role

This is a full-time position with competitive benefits including employee stock ownership plan (ESOP), comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.

Key Responsibilities
  • Fluently read and follow AV system flow diagrams and support documentation to provide top-notch customer service in the corporate sector.
  • Troubleshoot and diagnose AV equipment failure, finding problems or root cause and resolve service issues related to Integrated AV systems.
  • Possess comprehensive knowledge of audio video skills, including Crestron Toolbox, Crestron DM/Extron/Cisco certified, Bi-Amp, Clearone, integrated telepresence, and VTC installations.
  • Capable of working with basic tools, lifting light duty, and working off step ladders occasionally.
  • Must be available for weekend work one to two times a month and always present well, communicate clearly and effectively to management and clients.
Requirements
  • Minimum of three years' experience servicing and/or installing systems in a client-facing capacity with prior corporate support services experience and strong problem-solving and troubleshooting skills.
  • Excellent interpersonal skills, accuracy, and attention to detail are essential.
  • Ability to lift 30 lbs. unassisted through the day and transition between client locations.
  • Network troubleshooting experience, knowledge of commercial IT networks for LAN or WAN, and experience with VoIP networking products and PBXs are a plus.
Salary Estimate

The estimated salary for this position is around $55,000 to $65,000 per year, depending on experience and qualifications.



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