In-House Marketing Assistant Manager

4 weeks ago


Shawnee on Delaware, Pennsylvania, United States Travel + Leisure Full time
Job Summary

Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates.

Key Responsibilities
  • Direct Supervision: Interview, hire, and train In-House Marketing staff; plan, assign, and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary.
  • Maintain Marketing Penetration Standards: Run daily reports to include Daily Arrival Report, Daily In-House Report, Owner Arrival report; prepare daily and weekly status reports to include Show factors and Penetration rates for corporate deadlines.
  • Coordinate with Sales: Work with In-House and Front Line sales management regarding tour seats available and potential tour flow; coordinate with sales regarding new/changes in marketing programs.
  • Administrative Tasks: Maintain copies of invitations and daily tour manifests; resolve issues pertaining to tour statuses, bookings, coding, etc.; order and maintain departmental supplies.
Requirements
  • Education: High School Diploma, GED, or equivalent.
  • Training: None required.
  • Knowledge and Skills: Excellent verbal and written communication skills; ability to effectively coach, counsel, and motivate direct reports; provide exceptional customer service; ability to efficiently multi-task; ability to negotiate effectively; working knowledge of marketing databases.
Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Benefits include medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, holidays, wish day paid time to volunteer, 401k with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program.



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