Senior Service Director

7 days ago


Eagan, Minnesota, United States Chapter Aesthetic Studio Full time
As a Studio Manager at Chapter Aesthetic Studio, you will play a critical role in driving revenue growth and delivering exceptional guest experiences. This position requires a unique blend of business acumen and a passion for aesthetics, making it an ideal fit for those with a background in management and a keen eye for beauty trends.

Key Responsibilities Include:
  1. Drive Revenue Growth: Deliver sales results through effective sales performance and business volume.
  2. Lead Team Members: Coach and develop team members to achieve sales goals and foster a positive work environment through coaching in the moment, monthly 1:1's, and annual performance reviews.
  3. Maintain High-Quality Services: Ensure all KPI's, including sales goals, labor utilization, and guest NPS scores, meet or exceed expectations.
  4. Manage Inventory and Supplies: Responsible for managing inventory activities including purchasing, merchandising, stocking, and tracking supplies.
  5. Ensure Financial Stability: Manage studio financial health and activities including daily deposits, budgeting, revenue projections, and cost of goods control.
Requirements:
  • Bachelor's Degree: Preferred; experience in sales or hospitality a plus.
  • Leadership Experience: A minimum of two (2) years of leadership/managerial experience; inventory management is preferred.
  • Results-Driven Individual: A proven track record of exceeding established sales and revenue goals.
Salary: $65,000 - $85,000 per year.

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