Retail Operations Manager
1 week ago
The Store Manager at Guitar Center is a dynamic leadership role responsible for overseeing retail operations, delivering exceptional customer service, and leading a team of associates to achieve financial targets.
About UsGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
About YouWe are seeking an experienced Store Manager with a strong background in business operations, customer service, and team leadership. The ideal candidate will have a proven track record of driving revenue growth, managing budgets, and fostering a positive work environment.
Key Responsibilities- Achieve revenue and EBITDA targets while managing P&L
- Recruit, interview, and hire managers and associates
- Train, mentor, and develop staff to reach potential in a growing company
- Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales
- Maintain positive Customer Satisfaction scores
- Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience
- 4+ years of previous experience operating/managing in similar environments
- 2+ years of supervisory or management experience leading teams
- Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
The estimated salary for this role is $65,000 - $80,000 per year, depending on experience and qualifications.
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