Retail Store Operations Manager

2 days ago


Richmond, California, United States Chevron Full time

We are seeking a skilled Retail Store Operations Manager to oversee the day-to-day operations of our retail facility.

Job Description

Job Overview:

  • The successful candidate will be responsible for managing the overall performance of the store, ensuring efficient operations, and maintaining high-quality customer service.

Key Responsibilities:

  1. Prioritize and delegate tasks effectively, manage time efficiently, and ensure all areas of station operations are covered.
  2. Responsible for merchandising and product inventory management, including coordinating with other stations to limit out-of-stocks.
  3. Ensure accurate stock levels, conduct audits, and follow CSI guidance for correct volume and products in stores.
  4. Manage cash handling activities in compliance with Loss Prevention processes and coordinate with other SMs to cover resource gaps in the zone workforce when necessary.
  5. Proactively monitor station operating expenses and adjust spending as needed, handle escalated customer relations issues, and implement solutions.
  6. Regularly review video surveillance footage to monitor station operations, ensure station personnel and contractors comply with CSI's safety standards, and conduct station meetings to create alignment and ensure effective operations.

Requirements:

  • Previous managerial experience in a retail, food service, or fuel environment is required.
  • Ability to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays, is necessary.
  • Strong interpersonal and verbal & written communication skills are essential.
  • A minimum 21 years of age and High School graduate or equivalent are required.

Compensation:

$25.76 - $38.64 per hour, with opportunities for shift differential pay and bonuses.

Chevron Stations Inc. is an Equal Opportunity / Affirmative Action employer and committed to providing reasonable accommodations for qualified individuals with disabilities.



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