Customer Care Specialist

4 weeks ago


Gardena, California, United States AIDS Healthcare Foundation Full time

AIDS Healthcare Foundation is seeking a dedicated and compassionate Customer Care Specialist to join our team in Gardena, California. As a key member of our Pharmacy Division, you will provide exceptional customer service to patients, clients, and customers, ensuring a positive experience for all.

Responsibilities:

  • Provide call center services to the Department of Pharmacy and the Department of Medicine.
  • Present a friendly and helpful voice to patients, clients, and customers.
  • Assist with scheduling appointments and transferring prescriptions.
  • Filing grievances or complaints in a professional and empathetic manner.

Requirements:

  • A high school diploma or general education degree (GED).
  • Valid State of California Pharmacy Technician license or certification.
  • A minimum of three (3) years of recent experience as a Pharmacy Technician or equivalent.
  • Familiarity with EMS (Electronic Medical Record Systems) required.

AIDS Healthcare Foundation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.



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