Operations Manager for Floral Events
7 days ago
The Walters Hospitality team is seeking an experienced Operations Manager to oversee all aspects of our wedding and event floral business. This role requires strong leadership skills, excellent organizational abilities, and a keen eye for detail to ensure seamless execution of events in the region.
Key Responsibilities:- Project Management: Oversee the planning, scheduling, and execution of floral events, ensuring all client specifications are met within budget and on time.
- Team Leadership and Management: Hire, manage, and mentor a team of floral production specialists and operation specialists, providing guidance and fostering a positive work environment.
- Operational Efficiency: Implement strategies to streamline workflow, increase productivity, and reduce operational costs, continuously improving systems to enhance delivery, setup, and breakdown processes.
- Inventory Management: Ensure timely procurement of materials and supplies, overseeing inventory control, including tracking, forecasting, and restocking based on demand.
- Vendor Relations: Build and maintain strong relationships with local flower wholesalers, supply vendors, and transportation providers to secure the best possible pricing and service.
- Logistics and Scheduling: Coordinate schedules for event setups, deliveries, and breakdowns, ensuring events are staffed and resourced appropriately.
- Quality Assurance: Ensure that all floral arrangements meet The Design Haus's standards for quality and design, implementing and monitoring quality control procedures for installations and event execution.
- Client Satisfaction: Work closely with the sales and design teams to understand and exceed client expectations, addressing any operational issues during events to ensure client satisfaction.
- Bachelor's degree in business administration, operations management, or a related field (preferred)
- 2+ years of experience in operations management, preferably in the floral, events, or wedding industry
- Proven leadership and team management experience
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Proficiency in using project management and scheduling software
- Competitive pay based on experience ($50,000 - $60,000 per year)
- Health, dental, and vision insurance
- Paid vacation and holidays
- 401k matching program for qualified employees
- Opportunities for professional growth within a thriving company
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