Financial Services Representative

2 days ago


Rutland, Vermont, United States Rutland Regional Medical Center Full time
Job Title: Patient Financial Services Representative

We are seeking a skilled Patient Financial Services Representative to join our team at Rutland Regional Medical Center. As a key member of our patient financial services team, you will play a vital role in ensuring our patients receive the care they need while navigating the complexities of healthcare financing.

Job Summary:

The Patient Financial Services Representative will be responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services. You will also collect co-pays, deductibles, and deposits prior to scheduled services, serving as a liaison between the patient, physician, hospital, and payers.

Key Responsibilities:
  • Identify and verify patient insurance coverage and benefits
  • Collect and process patient payments, including co-pays, deductibles, and deposits
  • Communicate with patients, physicians, and payers to resolve billing and insurance issues
  • Review and explain financial assistance programs to patients
  • Assist with insurance enrollment and verification
Requirements:
  • Bachelor's degree in healthcare, business, or related field
  • 2 years of experience in patient financial services or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications:
  • Certified Application Counselor (CAC) certification
  • Experience with electronic medical records and billing systems
  • Knowledge of healthcare regulations and compliance
What We Offer:

We offer a competitive salary of $25.15 per hour, a comprehensive benefits package, and opportunities for professional growth and development.



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