Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Ham Group Realty. In this role, you will be responsible for making outbound calls to past clients, sphere of influence, just sold and listed, while providing exceptional service and support.
Key Responsibilities:
- Make outbound customer service calls to past clients, sphere of influence, just sold and listed.
- Set up listing appointments for our Listing Agents and buyer appointments for our Buyer Specialists when requested by the customer.
- Provide accurate information regarding products and services.
- Maintain and update customer records in our computerized system.
- Analyze customer needs to offer appropriate solutions and overcome obstacles.
- Demonstrate excellent phone etiquette while communicating with customers.
- Collaborate with team members to achieve department goals and improve lead generation.
Requirements:
- Strong data entry skills with attention to detail.
- Excellent verbal communication skills with a focus on customer service.
- Ability to analyze situations quickly and provide effective solutions.
- Previous experience in a call center or customer service role is preferred but not mandatory.
- A positive attitude, strong work ethic, and the ability to work well with others.
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Customer Service Representative
4 weeks ago
Flushing, Michigan, United States Ham Group Realty Full timeCustomer Service Representative Job DescriptionWe are seeking a motivated and customer-oriented Telephone Specialist to join our dynamic team at Ham Group Realty in Flushing, MI. In this role, you will make outbound calls to our database, while providing exceptional service and support to our clients. The ideal candidate will possess strong communication...
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Customer Service Representative
4 weeks ago
Flushing, Michigan, United States Ham Group Realty Full timeJob Title: Part Time Customer Service Telephone SpecialistJob Description:We are seeking a highly motivated and customer-oriented Telephone Specialist to join our dynamic team at Ham Group Realty.Key Responsibilities: Make outbound customer service calls to past clients, sphere of influence, just sold and listed. Set up listing appointments for our Listing...
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