Senior Living Sales Professional
4 days ago
We are seeking a highly skilled Senior Living Sales Professional to join our team at Franciscan Ministries.
About the RoleThe Senior Living Sales Professional will be responsible for working with prospects and leads to establish relationships and manage the sales process.
This includes developing leads into tours, obtaining and maintaining occupancy, and meeting community sales goals.
The successful candidate will also assist with internal and external marketing efforts, as well as contributing to the community's marketing plan objectives.
Key Responsibilities- Work closely with the Director of Sales and Marketing to implement the Marketing Action Plan.
- Assist in planning and executing special events to generate leads and prospects.
- Compile comparative analysis of competitive communities.
- Maintain good working relationships within the industry to stay informed about trends.
- Develop and maintain strong working relationships with all departments at the community, focusing on customer service and public relations.
- Respond promptly and professionally to inquiries and leads using effective sales skills and strategies.
- Develop plans for follow-up with prospects and contacts to keep the sales process moving forward.
- Maintain accurate files and records, and complete necessary paperwork for all prospects and leads.
- Input data into CRM to document sales efforts and track prospects through the sales process.
- Take ownership of each prospect assigned from initial inquiry through final decision, identifying steps needed to overcome objections and guide the sales process.
- Conduct discovery for prospects and contacts, identify decision-makers and obstacles, qualify, establish timelines, and develop sales plans for each prospect to achieve positive results.
- Achieve weekly sales and marketing productivity standards as established.
- Maintain relationships with new residents to ensure a smooth transition.
- Complete required documentation for closing and move-in, and provide assessment and move-in policy and procedures.
- Notify Executive Director and management team of sales closures and move-in dates.
- Respond promptly to all inquiries, complaints, and comments.
- Communicate effectively and professionally over the phone and in person.
- Bachelor's Degree, preferably in marketing, sales, or a related business field.
- At least 3 years of sales experience, preferably in senior living.
- Superb communication skills and professionalism.
$60,000 - $80,000 per year, depending on experience, plus benefits.
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