Healthcare Service Coordinator
7 days ago
Overview:
Optum, a global organization, aims to improve health outcomes by connecting people with the care and resources they need. Our culture is guided by diversity and inclusion, providing comprehensive benefits, career development opportunities, and a supportive work environment.
Salary:
The estimated salary for this position in Littleton, CO ranges from $33,280 to $58,800 per year, based on experience and qualifications.
Job Description:
The Patient Care Coordinator role involves greeting patients, managing wait times, and completing check-in and check-out tasks, including insurance verification and document handling. Additionally, you will collect co-payments, manage cash transactions, and process walk-in patients.
Responsibilities:
- Greet patients promptly and manage wait times effectively
- Complete check-in and check-out tasks, including insurance verification and document handling
- Collect co-payments and manage cash transactions according to company policies
- Process walk-in patients and visitors
- Answer phone calls, schedule appointments, and re-direct calls as necessary
- Manage medical records, maintain files, and prepare documents for scheduling
- Ensure all correspondence is scanned and/or filed, and process requests for medical record release
- Maintain effective working relationships with patients, employees, and the public
- Perform other related duties as assigned
Required Skills and Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of customer service experience with strong communication skills
- Intermediate level of proficiency in Microsoft Office applications
- Ability to travel 10% of the time for coverage at other clinics if needed
Benefits:
- Paid Time Off and 8 Paid Holidays
- Medical Plan options, Health Spending Account, and Health Savings Account
- Dental, Vision, Life, and AD&D Insurance, Short-term disability, and Long-term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan, and Education Reimbursement
- Employee Discounts, Employee Assistance Program, and Employee Referral Bonus Program
- Voluntary Benefits, including pet insurance, legal insurance, and long-term care insurance
Why Choose Optum?
At Optum, we offer a comprehensive benefits package, incentive programs, equity stock purchase, and 401(k) contribution. Our mission is to help people live healthier lives and make the health system work better for everyone.
About UnitedHealth Group:
We are an Equal Employment Opportunity / Affirmative Action employer, committed to mitigating our impact on the environment and enabling equitable care that addresses health disparities. Our goal is to create a healthier atmosphere and provide equal opportunities for all applicants.
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