Commercial Insurance Account Manager
3 weeks ago
About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.
Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB?
Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success.
At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.
Key Responsibilities
- Transmit correspondence to insured and carriers
- Issue certificates of insurance and evidence of property forms to clients and clients' representatives upon request
- Handle all client inquiries generated from calls in a call center environment
- Process lost policy release forms
- Process endorsement requests and secure pricing from carrier if needed
- Manage account documentation including ERM 14 forms; send documentation to insured and follow up to ensure it was received and submitted to the carrier
- Maintain follow-up system with insurance carriers to ensure requests are processed timely
- Furnish underwriters with additional information as requested
- Pursue a program for personal and professional development
- Perform other specific duties and projects as assigned by management
- Provide sales support when the sales assistant is out of the office; this includes providing quotations and entering policy information into EPIC Daily management the agency interface system (download) and ensure all transactions are matched so revenue is recorded accurately by month end
Requirements
- 1-2 years commercial insurance account management experience required
- Illinois property/casualty license or willingness to obtain within 60 days of hire date
- Well organized with an aptitude for details
- Strong written and oral communication skills
- Understand and analyze insurance coverages, forms, and policies
- Work normally scheduled hours and additional time as needed
- Basic knowledge of Microsoft Office required and EPIC preferred
What We Offer
- A rewarding job that helps local businesses in the community
- Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
- Generous time-off policies (vacation + Personal/Sick/Floating Holidays)
- A work/life balance because that is important for all of us
- Learn from the expertise of your coworkers
- Growth - HUB is growing, and so can your career
- Be part of a motivated team
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