Sales Operations Manager

6 days ago


Richmond, California, United States Strange's Florists, Greenhouses and Garden Centers Full time
Job Summary

We are seeking an experienced Sales Operations Manager to join our team at Strange's Florists, Greenhouses and Garden Centers.

This role involves overseeing daily sales operations, managing the sales team, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, outstanding communication abilities, and a proven track record of success in sales and customer-facing roles.

The salary for this position is approximately $50,000 per year, based on industry standards and location.

About the Role

As a Sales Operations Manager, you will be responsible for:

  • Reviewing sales orders to ensure accuracy and prompt fulfillment (60% of time)
  • Providing excellent customer service, including answering phones and completing POS transactions (40% of time)

You will also participate in store opening and closing, greet and assist customers, balance cash drawers, and ensure proper cash handling procedures are followed.

In addition, you will assist with the preparation of sales displays, train sales team members on sales operations, and contribute to the overall success of our team.

Requirements

To be successful in this role, you will need:

  • Previous experience in sales, customer service, or a related field
  • Experience leading a small team (similar to 5 team members)
  • Strong leadership qualities, including the ability to build rapport with clients
About Us

Strange's has been a family-owned and operated florist and garden center in the Metro Richmond, VA area for over 85 years. We pride ourselves on offering a fun work environment with a family feel. Our team members enjoy competitive salaries, opportunities for growth and development, and a chance to make a real difference in our community.



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