Retail Operations Manager

4 weeks ago


Bethlehem, Pennsylvania, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and motivated Retail Merchandise Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Customer Experience: Engage and interact with all customers, maintaining a clean and organized store, and role-modeling exceptional customer service.
  • Merchandising and Receiving: Create a positive internal and external customer experience, promote a culture of honesty and integrity, and maintain confidentiality.
  • Team Management: Train and mentor Associates on established merchandising and processing principles, prioritize tasks and activities according to store plan, and monitor productivity of team.
  • Store Operations: Organize and rotate back stock for easy replenishment, maintain and uphold merchandising philosophy and signage standards, and ensure compliance with recycling and hazardous waste programs.
Requirements
  • Communication and Organization: Superior communication and organizational skills with attention to detail.
  • Teamwork and Adaptability: Able to work a flexible schedule, including nights and weekends, and respond appropriately to changes in direction or unexpected situations.
  • Leadership Experience: 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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