Executive Administrative Assistant

7 days ago


Stafford, Kansas, United States Burnett Specialists Full time
Job Summary

Burnett Specialists is seeking a highly skilled and organized Executive Administrative Assistant to join our team. This role will provide exceptional support to our management team, ensuring seamless day-to-day operations and contributing to the overall success of the organization.

Key Responsibilities
  • Greet and assist guests in a timely, friendly, and welcoming manner, leaving a positive first impression of Burnett Specialists.
  • Welcome employees and visitors with a positive can-do approach, demonstrating high levels of customer service and a sense of urgency in meeting customer needs.
  • Ensure the lobby area remains neat and tidy, making guests feel comfortable while waiting.
  • Create and provide badges to customers/guests and politely collect badges from guests exiting the campus.
  • Courteously and efficiently answer all incoming calls and accurately route calls in accordance with established guidelines.
  • Adeptly handle difficult or angry customers, maintaining poise, remaining calm, and polite at all times.
  • Proficiently use all features of Burnett Specialists' telephone systems and customer support tools in a high call volume environment.
  • Assist with event preparation responsibilities as needed, including room setup, coordination of seating arrangements, meal provisions, decorating, etc.
  • Perform various administrative duties, including supporting departments with mailings/filing, making hotel and travel arrangements, fielding maintenance support questions, providing wireless access for approved guests, and maintaining safe site records.
Requirements
  • High School diploma or equivalent required; some college business coursework preferred.
  • Knowledge of office administrative procedures and standard office equipment.
  • Prior inbound call experience preferred, with demonstrated exceptional phone etiquette.
  • 1-3 years administrative experience, customer service, or equivalent education and training.
  • Basic Microsoft Office computer experience.
What We Offer
  • Estimated Salary: $41,000 - $50,000 annually.
  • Full benefits and 401k package.


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