Inside Sales Representative
6 days ago
Kimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of Inside Sales Representative in our Sacramento location. Our company has been successful in representing brands such as Terex Cedarapids, Terex Finlay, and Superior Industries.
Salary and BenefitsThe estimated annual salary for this role is $60,000-$80,000, based on experience. Full benefits include 401K, PTO, health, vision, dental, and life insurance.
Job ResponsibilitiesAssist Outside Sales Representatives:
- Help nurture customer relationships and ensure high-level customer service.
- Coordinate service jobs with outside sales representatives, customers, and service technicians to ensure all service orders are handled expeditiously.
Parts and Service Order Processing:
- Accurately and up-to-date knowledge of part systems for all manufacturers represented by the dealership.
- Determine pricing and discounts for all parts according to company standards.
- Employ good selling techniques, conveying a professional and positive manner over the phone.
Facilitate Service Technicians:
- Act as a facilitator for service technicians in finding and sourcing the parts they need.
- Remain aware of all order statuses, keeping customers informed about any issues or the time frame in which the order will be fulfilled.
- Finds solutions for any issues that may arise within the department.
Ongoing Responsibilities:
- Maintain high employee morale.
- Attain short- and long-term objectives with good management/planning.
Key Qualifications:
- Be able to communicate effectively with other employees and customers over the phone, through email and in-person.
- Be self-driven through the pursuit of producing positive results.
- Possess exceptional customer service skills.
- Be highly attentive to detail with a strong sense of urgency and the ability to multitask.
Working Style:
- We are looking for someone motivated to grow with us.
This role is located in Sacramento, California, with our company being a successful dealer for prominent brands in the industry.
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