Claims Representative

7 days ago


Nashville, Tennessee, United States The Cincinnati Insurance Companies Full time

Opportunities for meaningful careers in insurance are available at The Cincinnati Insurance Companies.

Make a Difference with a Career in Insurance

We put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents.

We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

Field Claims Department Opportunities

The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding Nashville, TN. The candidate is required to reside within the territory.

This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.

Key Responsibilities
  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
  • Once eligible, become a certified and active Arbitration Panelist
RequirementsFor Entry-Level Claims Representatives:
  • Be available and communicative during your regular business hours
  • A desire to learn about the insurance industry and provide a great customer experience
  • The ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • A valid driver's license
Additional Requirements:
  • A bachelor's degree
  • AINS, AIC, or CPCU designations preferred
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive based stock options
  • Paid time off (PTO)
  • 401K with 6% company match
For Experienced Claims Representatives:

We are also seeking experienced claims representatives with multi-line claims experience to join our team.

Requirements:
  • Be available and communicative during your regular business hours
  • Multi-line claims experience preferred
  • Ability to completely assess auto, property, and bodily injury type damages
  • Capacity to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • A valid driver's license
Additional Requirements:
  • One or more years of claims handling experience
  • AINS, AIC, or CPCU designations preferred
  • Bachelor's degree or equivalent experience required
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive based stock options
  • Paid time off (PTO)
  • 401K with 6% company match


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