IT Field Support Specialist

3 days ago


Commerce, California, United States VDart Inc Full time

We are seeking an experienced IT Desktop/Field Service Engineer to join our team at VDart Inc, a leading global provider of digital solutions and products. The successful candidate will be responsible for providing top-notch IT support services to our clients across various industries.

Job Summary

This is a unique opportunity to work with a talented team of professionals in the field of IT support. As an IT Desktop/Field Service Engineer, you will be required to travel across multiple sites, provide laptop and desktop support, and resolve technical issues in a timely manner.

The ideal candidate will have 1-3 years of experience in desktop, laptop, and smartphone troubleshooting, as well as knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN, and WAN. Additionally, they should possess strong interpersonal skills and the ability to coordinate with other technical teams to resolve issues.

Responsibilities
  • Provide on-site IT support services to clients across various industries
  • Travel to multiple sites, including corporate offices and clinics
  • Resolve technical issues related to Windows devices, software installations, and end-user data migrations
  • Ensure proper ticket communication protocol, including announcing arrival, work performed, status, and departure

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated and detail-oriented individual with excellent technical skills, we encourage you to apply for this exciting opportunity.



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