Mortgage Loan Processing Specialist

4 weeks ago


Eagle, Idaho, United States Northwest Processing Services Full time
Mortgage Loan Processor Job Description

We are seeking a skilled Mortgage Loan Processor to join our team at Northwest Processing Services. As a Mortgage Loan Processor, you will play a critical role in supporting our mortgage loan officers in navigating the mortgage lending process.

Responsibilities:
  • Lock rates and ensure timely completion of loan processing tasks
  • Send out disclosures and request necessary paperwork for underwriting
  • Follow up effectively with clients to ensure a smooth loan processing experience
  • Submit files to underwriting and quickly clear conditions to move the loan to closing
  • Maintain a friendly and positive attitude throughout the process
  • Collaborate with borrowers, mortgage brokers, loan officers, real estate agents, and underwriters to support loan approval
  • Maintain detailed documentation of the loan process in our system
Qualifications:
  • Experience in mortgage loan processing is a must
  • Superior communication skills, both verbal and written, with exceptional etiquette and finesse
  • Self-motivated and thrives in a dynamic environment implementing systems and processes
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Takes initiative, is highly independent, and able to work under limited supervision
  • Exceptional organizational and project management skills, working under timelines and deadlines
  • Detail-focused, systems-oriented, and able to prioritize accordingly
  • Solution-oriented and anticipates needs, service-focused
  • Approach duties with a sense of ownership, confidentiality, honesty, loyalty, and integrity
  • Technologically savvy, able to learn new programs quickly, forward-thinking
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to make quick decisions and solve problems based on policy and procedures
  • Have excellent attention to detail and high-level accuracy with documents


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