Property Management Specialist

3 days ago


Durham, North Carolina, United States D.R. Horton Full time
About the Role

We are seeking a highly skilled Service Manager-PM to join our team in North Carolina-Durham.

Job Summary

This is a full-time position responsible for maintaining our Build-To-Rent communities and delivering exceptional customer satisfaction. The ideal candidate will have a strong background in carpentry, drywall, texture repair, and painting.

The successful applicant will be able to work independently, possess excellent communication skills, and be proficient in utilizing DHI Residential warranty applications on mobile devices.

Key Responsibilities
  • Evaluate resident repair issues to determine if they are warrantable items
  • Process and complete written or electronic work orders and/or verbal requests from residents for home repairs
  • Perform necessary repairs to homes such as (but not limited to) carpentry work, drywall, texture repair and painting
  • Schedule and manage subcontractors to make designated warranty and make ready/turn repairs
  • Certify warranty work is completed within contractor obligations
  • Follow up with homeowners to ensure concerns are addressed in a timely and professional manner and satisfaction of work is met
Requirements
  • High school diploma or general education degree (GED)
  • Five to seven years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license, personal supply of general tools, and be willing to drive among designated communities in daytime and nighttime
  • Ability to work independently and be productive without supervision
  • Ability to utilize DHI Residential warranty applications on a smart phone, tablet, or laptop
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via DHI Residential warranty applications
  • Proficiency with MS Office and email
  • Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands to fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision
Compensation and Benefits

The estimated annual salary for this position is $70,000-$90,000 depending on experience.

We offer an excellent benefits package including:

  • Medical, Vision and Dental
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life Insurance
  • Vacation, Sick, Personal Time and Company Holidays
About Us

D.R. Horton, Inc. is a Fortune 500 company and the largest homebuilder in the U.S., founded in 1978. We are engaged in the construction and sale of high-quality homes designed principally for the entry-level and first-time move-up markets. Our mission is to build America's Builder.



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