Overnight Client Safety Specialist

4 weeks ago


Los Angeles, California, United States HealthRIGHT 360 Full time
Job Overview

This is a union position at HealthRIGHT 360, a comprehensive care provider for individuals and families with substance use disorders and co-occurring mental health disorders.

Job Summary

The Client Safety Navigator is responsible for ensuring and maintaining a safe environment for all clients, staff, and visitors. This includes utilizing verbal de-escalation strategies to address crisis situations and client behavioral issues.

Key Responsibilities
  • Stationed at the front desk, monitor entrances and exits, check clients in when returning from appointments, and check visitors in.
  • Welcome visitors, check visitors' credentials, ensure visitors sign in and escort them to the supervisor on duty.
  • Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items.
  • Work collaboratively with service providers and administrative staff to maintain an orderly environment.
  • Carry Narcan on person at all times while on duty, utilize nasal Narcan to reverse drug overdose when needed.
  • Work with local law enforcement when needed.
Requirements
  • HS Diploma or GED required.
  • Ability to pass background check.
  • Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions, preferred.
  • Trained in crisis de-escalation tactics.
  • Ability to work with local law enforcement and leadership onsite.
  • Knowledge of Los Angeles community behavioral health and public health systems.
  • At least 2-4 years of 'lived experience' with the community behavioral health system and/or criminal justice system.
  • Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success, including low literacy, learning disabilities, physical disabilities, history of incarceration, and impaired cognitive functioning.
Benefits
  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more.
  • Employees qualify for public loan forgiveness programs.
  • Training and professional development opportunities.
  • Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.


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