Medical Services Coordinator
6 days ago
About the Role:
We are seeking a skilled and detail-oriented Medical Services Coordinator to join our team at Guidehouse in Ventura, CA. As a key member of our staff, you will provide exceptional customer service and support to patients, families, and healthcare professionals.
Key Responsibilities:
- Deliver efficient and timely registration services, ensuring a high level of customer satisfaction.
- Create a positive experience for every patient, family member, or visitor, providing expert navigation and advocacy until they are handed over to clinical staff.
- The Part Time Medical Services Coordinator will work 24 hours per week, with rotating weekends and holidays, in an 8-hour shift schedule.
Requirements:
- A High School Diploma or equivalent is required; one year or more of relevant experience in a medical setting or customer service role is preferred.
Nice to Have:
- Prior Patient Access experience.
- Data Entry skills.
- Familiarity with health plans and insurance.
- Bilingual proficiency in English and Spanish.
Compensation and Benefits:
We offer a competitive salary range of $37,600.00-$56,400.00 annually, based on skill sets, experience, training, security clearances, licensure, and certifications.
What We Offer:
As a valued member of our team, you can expect a comprehensive total rewards package that includes:
- Comprehensive medical, dental, and vision insurance.
- Generous sick time and company-paid holidays.
- Position eligibility for a discretionary variable incentive bonus.
- Parental leave and paid time off.
- 401(k) retirement plan with company match.
- Basic and supplemental life insurance.
- Health Savings Account and Dependent Care Flexible Spending Accounts.
- Short-Term and Long-Term Disability coverage.
- Tuition reimbursement and professional development opportunities.
- Employee referral program and corporate-sponsored events.
- Emergency back-up childcare program.
Guidehouse's Commitment:
At Guidehouse, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We are an equal opportunity employer, proud to attract and retain talented individuals from all backgrounds.
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