Customer Experience Champion

1 week ago


West Columbia, South Carolina, United States GP Mobile, An Authorized T-Mobile Retailer (Southeast) Full time

At GP Mobile, an Authorized T-Mobile Retailer in the Southeast, we are seeking a talented Retail Sales Representative to join our team. This is an exciting opportunity to work in a fast-paced environment, where technology innovations, customer needs, and the retail experience are continuously evolving.

About the Role

The successful candidate will be responsible for building energy and excitement around our products and services, while providing a world-class customer experience. As a brand ambassador, you will immerse yourself in significant connections with our customers, uncovering their needs and educating them on device and service solutions.

This is a learning role, where new associates will work with their team and proactively build skills and proficiencies. You will become skilled with digital tools, consistently using them in interactions and onboarding to actively demonstrate our ever-expanding coverage, plans, and services.

Key Responsibilities
  • Become proficient in serving and selling to our customers, providing a seamless and inclusive experience.
  • Help customers pick up where they left off in their shopping journey, whether online or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology.
  • Sell personalized solutions beyond device and service plans that keep customers connected to their lifestyle.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements
  • At least 18 years old.
  • L-legally authorized to work in the United States.
  • High School Diploma or GED.
  • Bilingual candidates are encouraged to apply.

As a member of our team, you will receive competitive base pay plus milestone bonuses, benefits for part-time and full-time associates, medical, dental, and vision benefits, generous paid time-off programs, and phone service discounts. With a strong commitment to growth and development, we offer serious potential for career advancement.

Salary: $40,000 - $60,000 per year, depending on experience.



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