Guest Experience Sales Professional
4 weeks ago
At Bob's Discount Furniture, we're committed to providing an exceptional shopping experience for our customers. As a Retail Guest Experience Specialist, you'll play a vital role in helping us achieve this goal. Your primary responsibility will be to greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality.
Key Responsibilities:
- Provide world-class customer service and offer customers an unforgettable shopping experience
- Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
- Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
- Generate sales through a low-pressure consultative approach
Requirements:
- Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills, bilingual a plus
- Ability to network and build relationships with customers
- Competitive, goal-oriented nature with the ability to work well in a team environment
- Flexibility to work a 5-day retail schedule that includes nights, weekends, and most holidays
- Basic computer skills
- Previous sales experience in retail commission-based sales environment is a plus, but not required
- Strong organizational skills
What We Offer:
- A competitive hourly advance/draw vs commission pay structure with bonus potential
- National Health, Dental, and Vision coverage
- Life insurance - Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance
- 401(k) Profit Sharing Plan - Generous Company match
- Paid Personal/Sick Days
- Paid Vacation, Sick Days, Holidays, and your Birthday
- Employee Assistance Program
- Generous Employee Discount
- The flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Bob's Bail Out Program
- Bob's Helping Hand Program
About Us:
At Bob's Discount Furniture, we're dedicated to providing an exceptional shopping experience for our customers. We're committed to helping our employees grow and succeed in their careers, and we offer a fun and team-oriented work environment. If you're a motivated and customer-focused individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.
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