Multi-Family Department Supervisor

4 weeks ago


Las Vegas, Nevada, United States NextGen Full time
Job Description

NextGen Protection Companies, Inc. is a leading provider of fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems, and access control.

We are seeking a highly motivated and experienced Multi-Family Department Manager to oversee the operations of our multi-family service department, managing a team of field technicians and internal administrative staff.

The ideal candidate will have proven experience in a management role, preferably within the fire protection or low-voltage service industry, and possess strong leadership and team management skills.

Key Responsibilities:

  • Manage and lead a team of field technicians and internal administrative staff.
  • Coordinate and schedule services, inspections, and installations for multi-family properties.
  • Develop and maintain strong relationships with multi-family customers, addressing their needs and concerns promptly.
  • Ensure compliance with all safety regulations and company policies.
  • Monitor and evaluate department performance, implementing improvements as necessary.
  • Collaborate with other departments to optimize customer service and operational efficiency.
  • Provide regular reports and updates to senior management.

Qualifications:

  • Proven experience in a management role, preferably within the fire protection or low-voltage service industry.
  • Strong leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Outstanding communication and customer service skills.
  • Ability to work under pressure and handle multiple priorities.
  • Knowledge of scheduling software and relevant industry regulations is a plus.

Benefits:

  • Competitive salary and benefits package $70k-$75K Salary Range
  • Opportunity for professional growth and development.
  • A dynamic and supportive work environment.

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