Global Crisis Management Leader

7 days ago

New York, New York, United States Weber Shandwick Full time

Estimate Salary: $110,000 - $140,000 per year

Company Overview:

Weber Shandwick is a leading global communications agency that helps organizations navigate complex challenges and build strong reputations.

Job Description:

This exciting opportunity exists for an experienced Global Crisis Management Leader to join our team in New York. As a key member of the Global Crisis and Issues Practice, you will be responsible for leading and growing our crisis management services, supporting clients with crisis preparedness, simulations, and live response.

You will leverage extensive crisis communications and issues management experience, preferably across multiple industries, and agency background with expertise in digital/social media and a track record of high-stakes crisis communications projects.

Responsibilities include:

  • Supporting a range of issues and crisis communications situations for companies and organizations, including misinformation management, product safety issues, geopolitical issues, regulatory compliance issues, workplace culture matters, cybersecurity issues, litigation defense, DEI-related matters, and investigative reporting.
  • Serving as a day-to-day client contact, flagging, triaging, and directly managing client issues as they arise.
  • Developing and drafting crisis plans, media strategies, materials, memos, crisis simulations, and other deliverables as needed.
  • Training and motivating emerging talent and helping create opportunities for their growth.
  • Overseeing and executing complex research and narrative intelligence projects to guide client strategy.
  • Providing regular counsel to clients and colleagues.
  • Keeping client programs on schedule and ensuring all deadlines are met within budget parameters.
  • Participating in new business development for the team and collaborating among practice areas at the agency in support of broader new business pitches that include a crisis and issues component.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Bachelor's degree in a relevant field and/or 7+ years of relevant experience in an agency/strategic consulting firm, political campaign, or at a company in the healthcare sector.
  • Experience directly counseling clients/senior ranking executives through a broad range of crises, issues, and special situations, with preference for those in the healthcare sector.
  • Experience with corporate reputation, brand management, and protection through integrated communications programs.
  • Familiarity with the latest digital trends in social media strategy, tools, and analytics, including generative AI tools.
  • Experience creating issues and crisis preparedness programs (e.g., protocol, scenario plans, simulations drills, workshops, and media trainings).
  • Experience with cybersecurity event and litigation matter communications.
  • Communicates clearly, analytically, and persuasively both orally and in writing.
  • Proficient understanding of best practices in corporate communications and crisis and issues management.
  • Skilled crisis and issues media relations strategist and practitioner with top-tier media relations experience.
  • Thrives under pressure and can handle multiple projects in a demanding, deadline-oriented environment.
  • Exercises exceptional judgment when working with clients, team members, and vendors.
  • Pays close attention to detail and quality of work product.
  • Adept at solving problems and resolving conflicts.
  • Capable of mobilizing and motivating teams, anticipating needs, and instilling confidence.
  • Experience delivering media and crisis training is a plus.
Benefits:

We offer a comprehensive benefits package, including medical, dental, vision, 401k with employer match, tuition reimbursement, Juice Money, MyDays, short-term disability, paid employee family leave, and family building benefit.

Others:

Apply now to take your career to the next level and join our talented team at Weber Shandwick

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