High-End Guitar Maintenance Specialist
1 week ago
As a highly skilled Retail Guitar Repair Tech, you will provide top-notch maintenance and repair services on customer-owned instruments while delivering an exceptional customer experience. This role requires strong customer service skills, initiative, and the ability to connect with customers effectively.
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Job Responsibilities
As our Repair Technician (Guitar), you will provide high-quality maintenance and repair services on customer-owned instruments and assist in maintaining specific store inventory, continually building and increasing the business through great customer experience and quality work. A few key responsibilities include:
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
Requirements and Qualifications
To succeed in this role, you should have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. Additionally, being able to work through GC certification program to gain a base understanding of products and sales techniques is highly beneficial.
Compensation and Benefits
We offer competitive compensation, including an estimated salary range of $45,000 - $65,000 per year, depending on location and experience. Other benefits include robust health options, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. For our employees who are musicians, we also offer gig leave—take time off to share your music with the world and return to your job after your tour. Guitar Center provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
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