Hospitality Associate

2 weeks ago


Roanoke, Virginia, United States Springhill Suites by Marriott Roanoke Full time

We are seeking a Hospitality Associate to work with our team at Springhill Suites by Marriott Roanoke. The successful candidate will be responsible for ensuring the cleanliness and overall appearance of guest rooms.

Main Responsibilities:

  • Maintain the cleanliness and organization of guest rooms.
  • Perform thorough cleaning of rooms, including dusting, vacuuming, and mopping.
  • Restock amenities and supplies as needed.
  • Respond to guest requests and complaints in a professional and courteous manner.
  • Collaborate with other team members to ensure seamless delivery of services.
  • Maintain accurate records of room status and guest interactions.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in hospitality or a related field preferred.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Available to work a variety of shifts, including evenings and weekends.


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