Tax Specialist Supervisor Leader

7 days ago


Tempe, Arizona, United States Jobot Full time
Job Overview

A dynamic and growing non-profit is partnering with one of the largest tax companies during tax season to provide exceptional tax review, customer service, and coaching in a fast-paced environment.


Salary Details

The estimated annual salary for this role is between $62,400 and $70,800, based on an hourly rate of $30-$35 per hour.


Key Responsibilities

This Consulting Tax Specialist Supervisor role provides an exceptional opportunity to utilize your skills in:

  • Supervising a team of 6-10 entry-level tax specialists, providing guidance, direction, and coaching to enhance their skills and performance.
  • Reviewing tax returns prepared by the team for accuracy and completeness, ensuring compliance with Federal and State tax laws.
  • Providing high-level customer service, resolving client issues in a timely and professional manner.
  • Listening to phone calls between tax specialists and clients to ensure proper procedures are being followed and to identify areas for improvement.
  • Providing strategic tax advice to clients, utilizing your deep understanding of tax laws and regulations.
  • Maintaining up-to-date knowledge of Federal and State tax laws and regulations, and ensuring this knowledge is effectively communicated to the team.
  • Ensuring the team is fully prepared and efficient during the busy tax season, managing workloads and schedules effectively.

Requirements

To be successful in this role, you will need:

  • A minimum of 2+ years of experience in a tax-related role, with a specific focus on Federal and State Tax laws.
  • To be an EA (enrolled agent) or CPA.
  • Excellent customer service skills, with the ability to resolve client issues effectively and professionally.
  • Strong listening skills, with the ability to identify areas for improvement in communication and procedure.
  • High-level knowledge of tax laws and regulations, with the ability to provide strategic tax advice to clients.
  • Ability to work effectively under pressure, particularly during the busy tax season.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • A relevant degree in Tax, Accounting, Finance, or a related field is highly desirable.


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