Engineering Supervisor

3 weeks ago

Miami, Florida, United States Highgate Hotels Full time
Job Summary

The Engineering Supervisor is a key member of the hotel team, responsible for ensuring the smooth operation of the Engineering Department. This role requires a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Develop and implement plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
  • Ensure compliance with local, state, and federal laws, as well as hotel standards and regulations.
  • Supervise Engineers and provide training on customer service, standard operating procedures, and loss prevention standards.
  • Participate in energy conservation programs and review guest and meeting planner comment cards to identify and correct problems in a timely manner.
  • Ensure compliance with the Americans with Disabilities Act (ADA) and assist with the administration of vendor contracts.
  • Develop and control wage/salary, other expenses, and energy budgets, and participate in monthly profit/loss review meetings.
  • Assist with special projects and renovations, and repair and program hotel electronic lock systems.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or related field required.
  • At least three years progressive experience in a hotel or related field preferred.
  • Trade school and/or College coursework in a related field preferred.
  • Previous supervisory skills required.
  • Flexible and long hours sometimes required.
  • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel-related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

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