Restaurant Host
4 weeks ago
As a Restaurant Host at Neiman Marcus Group, you will be the first point of contact for our customers, providing a warm and welcoming experience. You will be responsible for greeting customers, providing accurate wait times, and escorting them to their tables. Your role will be to ensure a smooth and efficient dining experience for our guests.
Key Responsibilities
- Maintain a presence at the host stand/door to greet and seat customers
- Monitor server performance to ensure smooth service during the customers' dining experience
- Observe proper telephone etiquette
- Handle reservations through the OpenTable platform and respond to inquiries regarding hours of operation, specials, and events
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
- Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
Requirements
- Customer Service experience
- Knowledge of the OpenTable platform
- Ability to work a flexible schedule
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
About Neiman Marcus Group
We are a relationship business that leads with love in everything we do. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. We offer an inclusive and comprehensive range of benefits to our valued associates, including medical, dental, vision benefits, disability benefits, paid parental leave, and more.
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