Field Service Engineer

1 month ago

Houston, Texas, United States Wärtsilä Full time
Job Title: Field Service Engineer - Energy Storage and Optimization

Wärtsilä Energy Storage & Optimization (ES&O) is a leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure, unlocking the way to an optimized renewable future. By integrating renewables, energy management technology, and storage with traditional energy resources, we reinvent clean energy production from the largest and most complex grids to the most remote and essential microgrids.

Job Summary

The Field Service Engineer will be part of the growing Field Service Delivery Team within the Energy Business - Energy Storage & Optimization, Lifecycle Services. The ideal candidate has a degree in Electrical Engineering and 2+ years of experience with energy storage systems and/or renewable energy, power systems design, and communication networks.

Key Responsibilities
  • Perform field service activities according to the agreement needs and work plan.
  • Support the commissioning of stationary battery energy storage systems and related equipment.
  • Solve technical and operational problems at our customer installations, report, and propose product improvement needs to reach quality and cost targets and ensure customer satisfaction.
  • Manage and maintain good relationships with the customer.
  • Prepare and present analytical reports with adequate conclusions and recommendations for how to solve technical problems of the customer as required.
  • Participate in customer meetings as a local technical advisor when needed.
  • Create service work reports and other relevant documentation related to site or customer visits.
  • Be able to travel to our customer facilities for service attendance within Canada, US, and the Caribbean.
Requirements
  • Desired Education: Masters' or Bachelors' degree in Electrical Engineering or equivalent work experience.
  • Desired Skills and Experience: 2-4 years' experience with energy storage systems and/or renewable energy, power systems design, and communication networks.
  • In-dept knowledge of: PV Systems, OPC systems, Variable frequency drives, Battery and inverter technology, Windows server and UNIX/LINUX, PLC systems, Industrial networks and protocols, Advance programming of firewalls and routers, Protection relays, Familiar with NEMA and IP enclosure designs.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works Alone / Works with Others, Verbal Contact w/Others; Face-to-Face Contact, Inside / Outside, Extreme Heat / Extreme Cold, Noise, Mechanical Equipment, Electrical Equipment, Pressurized Equipment, Moving Objects, High Places, Fumes/Odors, Hazardous Materials, Dirt, Dust.

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