Parking Ambassador Job Description

At AEG, we are seeking a skilled Parking Ambassador to provide exceptional guest experiences at UBS Arena. As a key member of our team, you will be responsible for ensuring the smooth operation of our parking facilities, including processing cashless transactions and validating pre-sold parking passes.

Key Responsibilities:

• Match guest parking passes and provide real-time guidance to parking locations.
• Process cashless guest payments.
• Direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.

Qualifications:

• High school education or equivalent.
• Basic arithmetic skills.
• One year's previous experience.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights, and outdoors in all weather conditions.