Customer Support Representative
4 weeks ago
Jopari Solutions Inc. is seeking a highly skilled and dedicated Client Support Specialist to join our team. As a key member of our Client Support Division, you will be responsible for providing exceptional customer support to our clients, ensuring their needs are met and their issues are resolved in a timely and efficient manner.
Key Responsibilities- Respond to customer inquiries via phone, email, or other communication channels.
- Escalate and monitor issues that require coordination with internal departments or external business partners.
- Document all communications, research, and relevant information in our ticketing system.
- Evaluate and resolve problems in a timely and efficient manner.
- Provide customers with status updates for outstanding inquiries and issues.
- Direct and escalate requests internally for unresolved issues.
- Develop and maintain rapport with customers.
- Identify trends for process improvement.
- 3+ years of experience in a call center or customer care environment.
- Experience with medical billing and insurance industry.
- Proficiency with Microsoft Office Suite Products.
- Proven technical experience and troubleshooting skills.
- Exceptional multitasking and communication skills.
- Ability to work independently with minimal supervision.
- Strong sense of urgency in addressing and responding to issues.
- Excellent interpersonal and communication skills.
- Adaptive listening skills with ability to translate layman issues to technical staff and vice versa.
- Thorough attention to detail and accuracy.
- Ability to effectively multi-task and prioritize issues and requests.
- Remote work option or opportunity to work in our Concord, CA corporate office.
- Full-time position with competitive hourly rate.
- Opportunity to work with a dynamic team and contribute to process improvements.
-
Customer Support Representative
3 weeks ago
Concord, California, United States Jopari Solutions Inc Full timeJob OverviewJopari Solutions Inc is a leading provider of digital transaction processing solutions for the medical industry. We are seeking a highly skilled Customer Support Representative to join our team.The ideal candidate will have a strong background in customer service and medical billing, with excellent communication and problem-solving skills. As a...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sale SystemEnsure...
-
Customer Service Representative
3 weeks ago
Concord, California, United States Taymax Group Full timeMember Services Representative Job DescriptionWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at Taymax Group. This role is responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.Key...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Domino's Pizza LLC Full timeKey Responsibilities:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and ensuring that orders are accurate and organized.Additional Responsibilities: You will also be responsible for maintaining the front of...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Suburban Propane Full timeCustomer Service Representative - Propane IndustryWe are seeking a highly skilled Customer Service Representative to join our team in the propane industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling inbound and outbound calls, and performing administrative tasks to ensure the...
-
Medical Device Customer Service Representative
4 weeks ago
Concord, California, United States Teksystems LLC Full timeAre you looking for a role that combines customer service skills with technical expertise? We have a contract to hire opportunity for a Customer Service Representative to work with a rapidly growing personal safety device company. This position is available in Concord, CA, and offers a competitive pay range of $19-20/hr with bonus opportunities up to $300...
-
Customer Service Representative
3 weeks ago
Concord, California, United States UnitedHealth Group Full timeKey Responsibilities:• Answer patient inquiries regarding billing and insurance.• Collaborate with patients to understand and resolve billing questions.• Understand the billing process and communicate effectively with patients.• Manage patient insurance information, including adding and deleting coverage.• Ensure accurate and timely billing and...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Foodmaxx Supermarkets Full timeProud to be a part of California's largest regional, full-service grocery chain, Foodmaxx Supermarkets and its 13,000 Associates take extra care to provide customers with the freshest quality products at a great value.Our dedication to customers and community is reflected in the connections we've made in the neighborhoods we've served for over 70 years.The...
-
Customer Service Representative
3 weeks ago
Concord, California, United States Super Duper Burger Full timeJoin Our Team at Super Duper Burgers!We are currently hiring for a Cashier position at our restaurant. As a Cashier, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized workspace.Responsibilities:Provide exceptional customer service to our guestsOperate a cash register and process...
-
Customer Service Representative
3 weeks ago
Concord, California, United States El Pollo Loco Full timeCashier Job Summary:As a cashier at El Pollo Loco, you will be the first point of contact for our guests, providing a friendly and courteous experience. You will be responsible for operating the point of sale system, handling customer transactions, and maintaining a clean and organized workspace.Key Responsibilities:Operate the point of sale system to...
-
Sales Team Representative
4 weeks ago
Concord, California, United States Globe Life AIL McQuade Organization Full timeJob DescriptionThe Globe Life AIL McQuade Organization is a leading company in America, known for its multicultural teams and commitment to delivering high-quality solutions to clients. We are seeking a Benefits Representative to join our sales team and contribute to our growth.This role offers a unique opportunity to be part of a dynamic team and position...
-
Customer Service Representative
3 weeks ago
Concord, California, United States Super Duper Burger Full timeAt Super Duper Burgers, we're passionate about serving high-quality burgers and shakes made with sustainable ingredients and a commitment to slow food values.We're seeking a dedicated Customer Service Representative to join our team, providing exceptional service to our customers and ensuring a positive dining experience.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Concord, California, United States GovernmentJobs Full timePart-Time Customer Service Specialist OpportunityWe are seeking highly motivated and customer-focused individuals to join our team as part-time Customer Service Specialists at the Willow Pass Community Center and Centre Concord. As a key member of our Recreation Services Department, you will provide exceptional customer service to our community, respond to...
-
Customer Service Representative
3 weeks ago
Concord, California, United States Tillys Full timeTillys is seeking a skilled Sales Associate to deliver exceptional customer experiences. Key responsibilities include:Building strong relationships with customers to create a loyal customer base.Providing product knowledge and recommendations to drive sales and meet customer needs.Working collaboratively with the sales team to achieve sales goals and...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Bay Alarm Full timeJob SummaryWe are seeking a highly skilled Customer Care Operator to join our team at Bay Alarm. As a key member of our customer service team, you will be responsible for handling and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesManage incoming phone calls and address customer needs as required.Complete follow-up work...
-
Customer Service Representative
3 weeks ago
Concord, California, United States Foodmaxx Supermarkets Full timeAbout UsThe Save Mart Companies operates a chain of grocery stores in California and Western Nevada, committed to providing customers with high-quality products at a great value. Our company takes pride in putting people first, with a focus on customer satisfaction and community involvement.We are currently recruiting for the position of Clerk Helper at our...
-
Customer Service Representative
3 weeks ago
Concord, California, United States Public Storage Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for managing multiple locations, assessing customer storage needs, and providing exceptional customer service.Key Responsibilities:Manage daily storage unit inspections to...
-
Sales and Customer Service Representative
3 weeks ago
Concord, California, United States Massage Envy Full timeOverview:At Massage Envy, we're dedicated to helping our clients feel their best. As a Sales and Customer Service Associate, you'll play a vital role in delivering an exceptional experience and growing our member base.What We Offer:A dynamic and fast-paced environment with opportunities for growth and developmentCompetitive hourly rate of $18, plus bonus...
-
Customer Service Representative
3 weeks ago
Concord, California, United States CHUCK E CHEESE Full timeJob Summary:At Chuck E. Cheese's, we're passionate about creating a fun and welcoming environment for families to enjoy great food and entertainment. As a Cashier - Cast Member, you'll play a vital role in delivering exceptional guest service and ensuring a memorable experience for our customers.Key Responsibilities:Provide top-notch customer service,...