Customer Service Associate
3 days ago
Thomas Cuisine is a renowned contract food service company founded in 1986. We pride ourselves on being an award-winning, privately held business that advocates the healing power of whole foods and fresh cuisine prepared daily.
Compensation & Benefits
The estimated annual salary for this position is $32,640 to $38,752 based on an hourly wage range of $16 to $18. Our comprehensive benefits package includes:
- Medical, dental, and vision benefits with multiple plan options
- Paid Time Off and Leave Programs
- Employee referral program
- Access to wellness initiatives, financial planning, mental health assistance, and more
Job Description
This role is accountable for operating cash registers accurately, handling large amounts of cash, and maintaining proper cost centers. You will be responsible for providing exceptional customer service, including efficient sales practices and proper food sanitation.
Key Responsibilities
- Operate cash registers with an accuracy rate of 99.85%
- Set up cashier banks and document cash received and charges made
- Identify customer needs and refer them to appropriate departments when necessary
- Collect data for cash control and stock refrigerators with beverages and condiments
- Clean and sanitize work areas, including sweeping, mopping, vacuuming, and throwing trash
- Prepare and gather items needed for meal service
- Provide exceptional service to all guests
Requirements & Qualifications
To be successful in this role, you should have:
- A high school diploma or GED
- Ability to write notes and brief instructions using correct spelling and grammar
- Deliver friendly and efficient customer service
- Speak clearly and present information orally
- Ability to speak, read, understand, and write English
- Apply common sense understanding to carry out written and oral instructions
- Ability to learn to operate equipment and perform repetitive tasks
Diversity, Equity, Inclusion & Belonging
Thomas Cuisine is an Equal Opportunity Employer and strives to create an inclusive work environment where all employees' differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work.
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