Field Application Specialist I

4 weeks ago

Dallas, Texas, United States The Providencia Group Full time

Job Summary:

The Child Reunification Specialist will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.Department of Health & Human Services (HHS), Office of Refugee Resettlement's (ORR) Unaccompanied Children Program and its care providers, and any additional clients and programs TPG supports.

Key Responsibilities:

  • Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family.
  • Participate in case staffing with the program and field as needed to discuss reunification progress.
  • Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minor's case file.
  • Report significant incidents in accordance with client policies and procedures.
  • Maintain the minor's case file and case management portal in accordance with client policies and procedures.
  • Act as the facilitator of communication between minors, sponsors, staff, and others as appropriate.
  • Complete all assessments with minor and family/sponsors, in accordance with policies and procedures.
  • Help sponsor to complete all required forms and submit documentation.
  • Maintain communication with the minor and their family/sponsors through meetings and phone calls.
  • Refer minor for additional services or programs, as needed, within the current program and after release, including documenting/reporting serious incidents through required communication channels.
  • Confirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeing.
  • Attend all case staffing discussions, training, and other meetings as part of the minor's care team, providing status updates and collaborating with other stakeholders.

Requirements:

  • Aptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment.
  • Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks.
  • Ability to work independently in the field and exercise a high level of confidentiality.
  • Knowledge of state, community, and agency resources for victims of abuse (preferred).
  • Must be able to write, type and use a telephone system 100% of the time.
  • For more information about the company please visit our website at

    Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

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